Linear sync is not updating

Check common causes when Linear data looks stale or missing.

Outcome

Identify why Linear issue data is not current in Fluidwork.

Applies to

Workspace members using Linear sync.

Before you start

Confirm you are in the correct Fluidwork organization and the Linear issue exists in the connected Linear workspace.

Steps

  1. Open Issues and run or check sync.
  2. Confirm the Linear authorization was completed with the correct account.
  3. Check whether the issue is visible to that Linear account.
  4. Review whether comments, attachments, or relationships are the only stale fields.
  5. Ask an admin to verify integration configuration if nothing updates.

What happens next

After sync is healthy, refresh the issue list and revisit any timelines that depend on updated Linear dates or relationships.

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