Attachments will not upload or download

Fix common file access and transfer issues.

Outcome

Resolve common attachment problems in issue and comment workflows.

Applies to

Workspace members and reviewers working with files.

Before you start

Confirm you have access to the issue, timeline, or share where the attachment appears.

Steps

  1. Retry the upload or download after refreshing the page.
  2. Check whether the file is too large or blocked by your browser.
  3. Confirm your share or workspace access is still active.
  4. For Linear attachments, confirm the source attachment is still available in Linear.
  5. Ask an admin or support contact if the same file fails repeatedly.

What happens next

After file access is restored, add a comment with context so reviewers know which file to use.

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