Email notifications are missing

Check notification preferences and email delivery assumptions.

Outcome

Find why expected workspace emails are not arriving.

Applies to

Workspace members expecting email notifications.

Before you start

Confirm the event actually happened after your notification settings were saved.

Steps

  1. Open Settings > Notifications.
  2. Confirm the event type is enabled for email.
  3. Check that your account email is correct and verified.
  4. Review spam or filtering rules in your email client.
  5. Ask an admin or support contact to check delivery if emails still do not arrive.

What happens next

Workspace activity remains visible in Fluidwork even when an email delivery problem occurs.

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